About Us
Hi We're iBottling
At iBottling, a brand of the Steplead Group, we believe sustainable partnership builds visionary success. For over 28 years, we have dedicated ourselves to providing innovative solutions that enable beverage producers worldwide to bring new products to market responsibly and efficiently.
Our Vision
We believe sustainability and business success are fundamentally intertwined. We implement eco-friendly practices throughout our operations to reduce waste, conserve resources, and operate more efficiently.
Our Commitment
We treat our clients as partners and work collaboratively to ensure their needs are met. We share a commitment to ethical business practices and transparent communication.
Our Solutions
We are passionate about developing new technologies and improving our products to deliver unparalleled value. We provide cutting-edge, customized equipment tailored to your specific needs.
We Have A Dream
Since 1995, we’ve grown into a global leader through continuous innovation and collaboration. We’ve worked with companies in over 30 countries, launching more than 500 new and exciting beverages. Along the way, we built trusted partnerships based on shared values of integrity and mutual support.
Our dream is to enable sustainable growth for beverage producers worldwide through partnership and passionate problem-solving. We believe that business success and environmental responsibility can go hand in hand. By providing high-quality yet affordable solutions, superior customer service, and end-to-end support, we help our clients overcome obstacles and achieve their visions.
We also strive to spread opportunity through our work. A portion of all revenue goes toward providing scholarships for underprivileged youth. Our dream is that one day, sustainable beverage production will be accessible to all and key to building strong, equitable communities. By choosing iBottling as your partner, you join us in making this dream a reality.
Together, we innovate the future. Your vision, our expertise, mutual commitment—this is the formula for a partnership that benefits business, society and the planet. Our dream is bold, but achievable if we work as allies. We invite you to dream big with us!
Mile Stones
1995
We started as a bottling equipment supplier in Southern China.
1999
Installed our first cold-aseptic bottling line, enabling shelf-stable beverages without preservatives.
2003
Expanded into 10 countries across Asia, Africa and the Middle East.
2007
Unveiled a revolutionary eco-friendly bottling facility, pioneering sustainable beverage production.
2010
Developed our breakthrough beverage bottling system, which reduced waste by over 50%. Expanded to Australia and Russia.
2015
Donated our 1000th scholarship to students in need.
2017
Established sales agents in South Africa, USA, Spain, Iran and Mexico.
2020
Celebrated 25 years of partnership and 500 products brought to market. We now have a presence in over 30 countries across 6 continents.
What Can We Achieve Together?
SAVE MILLIONS
Our high-quality solutions and reasonable pricing will save you a significant amount compared to competitors. With warranties up to 6 years, you'll have peace of mind about your investment.
FULL SERVICE AND SUPPORT
We provide guidance every step of the way. From pre-sales consulting to production assistance and after-sales support, our dedicated team will ensure your success.
TURNKEY SOLUTIONS
We handle everything so you can focus on your product. Our turnkey solutions include equipment, staff training, on-site construction and installation so you can get up and running quickly.
GIVING BACK
We donate a percentage of revenue from each client to providing scholarships for underprivileged youth. Your partnership helps enable a future of sustainable innovation and opportunity.
Our TeamS
The Faces Behind The Brand
Smith Wu
Chief Product Officer
Jane Deng
Director of Sustainability
Michael Li
Product Design Lead
Lisa Chen
Product Marketing Manager
At iBottling, people power purpose. Our team of over 200 professionals are committed to accelerating your sustainable growth through partnership and passionate problem-solving.
Smith Wu, Chief Product Officer
Smith has led iBottling’s product engineering efforts for over 12 years. He is passionate about developing new equipment and technologies to enable sustainable innovation in the beverage industry. Under his leadership, the Product team has launched the groundbreaking beverage bottling system and the bottled water aseptic cold-filling line, which reduced waste by 60%. Smith holds a degree in Mechanical Engineering from Beijing University of Technology
Jane Deng, Director of Sustainability
Jane spearheads iBottling’s sustainability initiatives, including eco-friendly packaging programs and green manufacturing practices. With 10 years of experience in sustainable supply chain management and product design, Jane is dedicated to helping companies grow through environmentally responsible solutions. She leads cross-functional efforts to improve sustainability at every step of the product lifecycle and has saved over 1 million kwh of energy for clients last year. Jane holds an MBA in Sustainable Business from China Europe International Business School.
Michael Li, Product Design Lead
Michael leads industrial design projects for iBottling to translate new product concepts into physical solutions that minimize environmental impact while maximizing value to clients. He has orchestrated the design of 7 new filling machines in the last 3 years, resulting in 63% less material use and cost-savings of over $8.2 million for customers. Michael is passionate about the marriage of form and function to enable sustainable practices at an affordable cost. He holds a degree in Industrial Design from Huazhong University of Science and Technology.
Lisa Chen, Product Marketing Manager
Lisa is responsible for bringing iBottling’s product vision to market by defining key messaging, client experience, and go-to-market strategies. With 6 years of experience in beverage equipment marketing and branding, Lisa focuses on educating the industry about sustainable solutions that grow business value. Last year, her marketing campaigns generated $22 million in new product sales. Lisa holds an Marketing degree from Wuhan University.
Most frequent questions and answers
FAQ
What are the raw materials used?
Our equipment is made with food grade SUS304, SUS316, POM, and silicone parts that meet sanitary standards, as well as world-renowned electrical components.
How long does the installation take?
Depending on your machine order, we will send one or two engineers to your factory, which takes about 10 to 25 days.
How long does it usually take for me to receive the equipment?
It depends on whether you want customization for your filling or not, and also on the speed of customs clearance and logistics. However, we can guarantee to ship regular filling machines in less than 30 business days.
Do you have any references?
Yes, we have reference programs in most countries. We can provide you with contact information for customers who import machines from us.
Do you provide customized service?
Yes, we can design the machine according to your requirements (material, power, filling, type of bottle, etc.). We will also provide you with expert guidance based on our many years of experience in the industry.
What about spare parts?
We will send enough wearable spare parts with the machine for one year of use. We will also provide spare parts within the warranty period.
Do you offer training for operating the machines?
Yes, we offer comprehensive training for operating the machines, either at your facility or at our factory. Our engineers will teach your staff how to operate the equipment safely and efficiently.
When can I get an engineer from you?
Contact our sales staff once you have completed the preparation conditions (water, electricity, air supply, production materials). We will send an engineer to install your machine and train your staff to use it. Usually, you can expect an engineer to arrive within 15 days.
Do you have agents and after-sales service stations?
Yes, we currently have agents in several countries, including Mexico, Spain, South Africa, Australia, Peru, USA and Russia.
What about the details of the packaging?
To ensure the integrity and safety of product packaging, main products are packed in plastic film or export plywood boxes, and auxiliary products are packed in thick cartons.
Do you offer turnkey projects?
Yes, turnkey projects are available. We can help you start a new company in the manufacturing of bottled beverages or water.
What is your guarantee or warranty if we buy your machine?
We offer a 1-5 year warranty on our high-quality machines, as well as lifetime technical support.
How much does it cost for an engineer to install the machine?
The customer pays for round trip airfare, accommodation, and USD200/day/person.
Can I come to China for factory inspection?
You’re welcome to visit our factory and see our machines in person. Contact us to schedule a visit and our team will show you around, explain our manufacturing process, and demonstrate the quality of our machines. We’re confident you’ll be impressed!
Are you a manufacturing or a trading company?
We are a factory, and we offer factory direct prices with excellent quality and worry-free service.
What benefits can I expect from buying a bottling machine from China?
China has a much better industry chain, and our prices can be on par with other manufacturers in India, Vietnam, and Malaysia. Additionally, our quality and service far exceed your expectations.
What kind of technical support do you offer after purchase?
We offer lifetime technical support for all our machines. Our experienced technicians are available to answer any questions and provide guidance to help you get the most out of your equipment. Additionally, we offer remote troubleshooting services and can provide on-site technical support if necessary.
What are your payment terms?
Our payment terms include EXW, FOB, CFR, and CIF.
How do i test the machine before shipment?
Before shipment, we conduct a rigorous 72-hour test run on each machine to ensure its performance and quality. We also provide a test video to the customer for their review and approval.
How to avoid common pitfalls
Carefully researching beverage machinery suppliers is key to avoid potential pitfalls. Check online reviews from other customers to learn about their experiences. Request on-site visits to inspect facilities, machinery and speak with customers to evaluate quality, service and company stability. Clarify warranty coverage, technical support response times and training for staff. Establish timelines for delivery and installation. Enquire about ongoing support commitments like repairs, spare parts and problem resolution to prevent downtime. Taking proactive steps during evaluation identifies the best supplier partner to meet production needs long-term.
